Support and Contact Numbers

I'm ready to Set-up a Hotspot, but Can't I Do This Myself?

Many of our customers originally tried to set-up HotSpots themselves, only to learn running a HotSpot takes more
than a simple router. Here's a quick check-list to help you decide what's best for your business:

     
 Software
Support multiple pricing models to allow free access, standard rate plans, or customized rate plans
     
Provide multiple models for free access - such as only allowing access for specific periods of time, or allowing access only with in-store purchase
     
Enforce customer acceptance of your User Policy and Terms of Service
     
Ability to capture end-users credit card in user-pay models
     
On-line portal to monitor usage statistics in your venue and revenue earned
     
Tier 1 Data Center with redundancy to ensure 99% system availability
     
 Technical Features & Security
Security features to prevent wireless users from accessing any other PC's on the network - including all of your in-store PC's and other wireless users
     
Supports SMTP Server Redirection so your users can access their email without re-configuring their email program
     
Support VPNs (virtual private networks) for corporate users
     
Supports up to 100 simultaneous users
     
Continuous network monitoring to ensure 100% availability for your customers
     
 Support
Technical support for venue during installation and on-going service
     
Toll-free support line available 24 / 7/ 365 for end-user or venue technical & customer service questions
     
End-user instruction cards & frequently asked questions
     
 Marketing & Promotions
Promotional material such as posters, window decals, or table-top tents to identify your location as a wireless HotSpot
     
Ability to capture user information for future marketing and promotional programs
     
Co-branded log-in portal
     
Re-direct user to your web-site upon log-in
     
Ability to download customer marketing information (if the user elected to receive promotional information during the registration process)
     
 Convinced?? Sign-up with Hot Point NOW! >>

 

 
Web Design: Online Insite