Support and Contact Numbers

Support & Frequently Asked Questions (FAQs):

What kind of security is available through my wireless connection?

We do not enable WEP (Wired Equivalency Protection) on any of the wireless equipment used in our network. Therefore, no special keys are required to use the service. WEP encryption is not yet practical for a public access network, due in part to the absence of a standardized method for relaying encryption keys between different manufacturers' equipment. Although wireless network security is not provided, our system does support secure Virtual Private Network (VPN) access. If your company has a VPN, we recommend that you connect via the VPN for optimum security. We also encourage our subscribers to observe standard security practices in relation to passwords and credit cards.


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