Support and Contact Numbers

Support & Frequently Asked Questions (FAQs):

Why do I keep getting redirected to the Hot Point Login page, even when I am online at home?

There is a bug in Internet Explorer on Apple Mac computers that causes the Hot Point Login page to be cached as your browser's home page. If your home page is for example, you may be returned the Hot Point Login page, even when you type in There is a workaround for this bug:
From your browser's Internet setting or preferences, set your browser to "check for newer versions of stored Web pages upon every visit to the page" or "Always".

Then, clear your browser's temporary Internet files (also known as the cache).
This should clear up the problem. If it does not, quit your browser and then restart the browser. The problem should clear itself.

Web Design: Online Insite